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Title: Warehouse Returns Associate
Location: Norcross, GA
Department: Warehouse
Job Status: Active

Job Description
The Warehouse Returns Associate will process product returns and work with warehouse personnel for all other needed responsibilities. High-volume, fast-paced working environment. The Warehouse Returns Associate will answer questions, input accurate return information on customer accounts and perform general warehouse duties, and warehouse cleanup.

Job Responsibilities
  • Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures
  • Inspect returned merchandise, checking for quality and condition of product to determine return category
  • Receive merchandise, following all return procedures for each product type
  • Distribute returned items to their proper location
  • Input customer accounts in computer systems, communicating return type to ensure accurate processing
  • Maintain a safe and organized work environment at all times
  • Other tasks as required to meet team goals
  • Load and unload trailer
  • Miscellaneous projects and perform other related duties as assigned
While performing the duties of this job the team member is regularly required to stand, walk, use hands to handle, feel, reach with hands and arms, stoop, kneel, or crouch. The team member is occasionally lift and/or move up to 40 pounds. This position will be regularly exposed to moving mechanical parts and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

Skills or Experience
  • Accurately follow directions, both written and verbal
  • Maintain individual productivity and quality standards according to department requirements
  • Focus and remain on task in a fast paced environment
  • Attention to detail
  • Great communication skills
  • Time management skills
  • Able to work well under pressure
  • Must be able to work well with other staff members and supervisors
  • Basic computer skills
  • Must have an open availability, flexible and able to work various shifts
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status.

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